1. Payment of services is required before the technician arrives on site by card or bank transfer. 2. It is the clients responsibly to remove all loose items and personal effects, such as towels, tooth brushes etc from the bathroom. 3. If the bath has been resurfaced before, there will be an additional charge to strip the old coating off of £85. 4. We can not have any other trades working in the same room or causing duct whilst we work as this will effect your finish on the bath. 5. It is the client’s responsibility to remove the shower screen prior to us arriving. 6. We cannot start work where there is any dripping taps. If we arrive and cant work due to a dripping tap you will be charged a call out fee of £85. 7. We require access to power and light whilst on the property and can work without it. 8. No further work should be carried out in the bathrooms after we have completed the resurfacing for a period of 48 hours, as the coating will be soft and is likely to get damaged. 9. We will not accept liability for damaged caused by third parties during or after the drying period. 10. Our cosmetic repairs come with a 1 year guarantee. 11. We do not guarantee the reoccurrence of rust. 12. Works cancelled within 48 hours of site visit will still be charged in full.